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Services and charges

We can offer advice and help in a number of areas and are always happy to receive comments and suggestions regarding how we can improve the services we offer.

You can see our price list here.

Some of the services we offer are highlighted below.


If you want to know more about what we hold and whether we can help with your research please contact us online. Alternatively speak to a member of staff at one or our branches;

Hawarden branch: 01244 532364
Ruthin branch: 01824 708250

Research Service

If you are not able to visit us we can carry out research on your behalf. Visit our Research Service page for further details. Please note that we do make a charge for our research service.

Copying and Digitising Service

Some of our documents are available online to view or download immediately whilst other documents may be copied on demand.

To request a copy, you can search the online catalogue a record, add it to your wishlist and then request a quote. We will then assess the item and send you a quote for the work required. You will then be able to pay for the copying online.

Please note that not all documents are suitable for scanning due to size or condition.


The conservation studio at Hawarden provides specialist facilities to enable in-house treatment for all formats of archive documents. We offer conservation services to private individuals and external organisations. Please see our conservation pages for further details.

Group visits

We offer group visits for local groups, universities and schools. There is a charge for this and booking in advance is required.
Please contact us for more information.

Online shop

You can pay for services and products such as an annual photography permit or various publications directly from our online shop.