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Complaints, compliments and feedback

If you would like to make a complaint or leave feedback on the service and facilities we provide in Hawarden please use the Flintshire County Council website.

If you would like to make a complaint or leave feedback on the service and facilities we provide in Ruthin please use the Denbighshire County Council website.

Each council has their own policy which sets out how they deal with complaints, compliments, suggestions and comments about the services they provide.  You can use it to let us know how we’re doing and how we can improve.

If you would like to leave feedback on this website, please complete this form.